A one-stop shop for public officers, which will offer all workers assistance related to their conditions of work, was launched by the government today.
Addressing the media, principal permanent secretary Mario Cutajar also announced the setting up of a Grievances Board where public officers could seek remedy to injustices they allegedly suffer. This shows that the administration is not afraid of being scrutinised, Cutajar said.
Public services offered were not affected by Malta's European Union presidency and the general election, he said, and 70% of budgetary measures were implemented without a hitch.
Improvement was also registered in terms of public tenders, Cutajar said. This year, it has taken an average of 84 days for tenders to be adjudicated, whereas in 2013 the average was 242 days. The European average is 120 days.
Cutajar said that in 2017, 21 mobile apps offering government services were introduced. Some 800 government services and application forms associated with them have been gathered on one website, making public access easier.
Cutajar said that the Public Service Institute had offered courses to 8,000 workers during the year. 2017 was a positive year for the public service, one that reaped the results of four years of work, he concluded.
from The Malta Independent http://ift.tt/2jxY9SN
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